Shipping Options & RatesPlease choose the topic of interest: Do you ship orders to my country? What are the shipping costs? Do you offer free shipping? When will I receive my order? What is my tracking number?
Do you ship orders to my country?
Currently, we can ship to selected countries within the European Union. Unfortunately, we won't be able to deliver if your destination is in EU, but not listed as an option in country selector or you live outside the EU.Back to top
What are the shipping costs?
We are based in and our primary market is Baltic States region, so naturally deliveries to Estonia, Latvia and Lithuania will be the quickest and least expensive, but we always try our best to offer attractive and competitive shipping prices to all other destinations within EU.
The following table shows the estimated shipping costs to the selected countries and if they qualify for FREE SHIPPING depending on the value of the order.
Please note that shipping costs are based on a number of factors such as shipping method you choose and the weight of the parcel.
Exact shipping costs are calculated during the checkout.
|Estonia||€3 - €5||Above €70|
|Latvia||€3 - €5||Above €70|
|Lithuania||€3 - €5||Above €70|
|Austria||€5 - €20||Above €200|
|Belgium||€5 - €20||Above €200|
|Bulgaria||€5 - €20||Above €200|
|Croatia||€5 - €20||Above €200|
|Czech Republic||€5 - €20||Above €200|
|Denmark||€5 - €20||Above €200|
|Finland||€5 - €20||Above €200|
|France||€5 - €20||Above €200|
|Germany||€5 - €20||Above €200|
|Greece||€5 - €20||Above €200|
|Hungary||€5 - €20||Above €200|
|Ireland||€5 - €20||Above €200|
|Italy||€5 - €20||Above €200|
|Luxembourg||€5 - €20||Above €200|
|Netherlands||€5 - €20||Above €200|
|Poland||€5 - €20||Above €200|
|Portugal||€5 - €20||Above €200|
|Romania||€5 - €20||Above €200|
|Slovakia||€5 - €20||Above €200|
|Slovenia||€5 - €20||Above €200|
|Spain||€5 - €20||Above €200|
|Sweden||€5 - €20||Above €200|
|United Kingdom||€5 - €20||Above €200|
Do you offer free shipping?
Yes! If your order meets the minimum order value to qualify for the free shipping, you will see such an option under shipping methods at checkout. Current minimum order value required for free shipping is listed in shipping cost table.Back to top
When will I receive my order?
Once the order is complete, you will receive a notification with an estimated delivery date. The following table shows current delivery times. You can also login to your account to check the status of your order.
Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, despatch and delivery times are estimates only and are not guaranteed.
|Estonia||1-2 business days|
|Latvia||1-2 business days|
|Lithuania||1-2 business days|
|Austria||5-6 business days|
|Belgium||4-5 business days|
|Bulgaria||4-6 business days|
|Czech Republic||5-7 business days|
|Denmark||3–4 business days|
|Finland||3-4 business days|
|France||4-5 business days|
|Germany||4-5 business days|
|Greece||5-7 business days|
|Hungary||4-5 business days|
|Ireland||5-6 business days|
|Italy||5-7 business days|
|Luxembourg||4-5 business days|
|Netherlands||5–6 business days|
|Poland||4-5 business days|
|Portugal||4-6 business days|
|Romania||6-9 business days|
|Slovakia||5-6 business days|
|Slovenia||4-5 business days|
|Spain||4-6 business days|
|Sweden||4-6 business days|
|United Kingdom||4-6 business days|
What is my tracking number?
If the selected shipping method provides tracking, you will receive a track & trace number with ‘Shipping Confirmation’ email and SMS. There you'll also find a link that you can use to view the tracking information.
Please note, that in some cases it can take up to a day before you are able to see the tracking number online. However, sometimes an error may occur due to the carrier. Therefore, we advise you to contact us if you are not able to track your shipment with provided track & trace number even 24 hours after dispatch.Back to top